When we receive your written tenancy termination we will write to you confirming the termination date for your tenancy, the rent due to be paid up to that date and provide information on what you should do before you move out.

We will also arrange to inspect your home before you move out to make sure it is suitable to be let out again to other tenants. This will involve a joint visit by the Housing Officer and Maintenance Officer. This inspection will let us:

1. Agree the condition that you must leave your home in.
2. Identify any repairs which you are responsible for.
3. Discuss the rent you must pay up to the end of your tenancy or come to a repayment arrangement for any arrears. If you do not, this may affect any future application you make for housing.
4. Identify if you have made improvements or alterations to the property. If we have approved you may be entitled to compensation.
5. Ask you to complete an End of Tenancy Exit Survey Form which will inform us of your views on our service level standards and we will use the information provided to identify areas for future improvement.

Please note that you can arrange to have someone present with you at the pre-termination visit if this makes you feel more comfortable or should you need us to organise an interpreter. Please let the Housing Officer know this when making arrangements for the visit.

What condition must the property be in?

Your tenancy agreement explains the condition you must keep your home in.  Your responsibilities include the following:

1. You must carry out any repairs you are responsible for, including those needed as a result of wilful damage, neglect or misuse.
2. You must make sure you leave your home clean, tidy and decorated to a reasonable standard.
3. You must remove all your belongings including furniture, carpets, laminate flooring and underlay, personal belongings and any items you do not want, including rubbish.
4. You must make sure you clear any loft, cellar, outbuilding or garden. You must not leave any items or rubbish in the garden or shared areas. We will not accept responsibility for any items left behind and will get rid of them and charge you for this.
5. You must make sure your garden is tidy and in good order. Grass should not be overgrown. If we need to tidy the garden before we can let the property out again, we may charge you for the cost of the work.
6. You must remove any fixtures and fittings you have installed (unless you had our written permission to install them) and put right any damage caused by you doing this.

Follow up visit

If any repair / remedial work is identified at the pre termination inspection our Maintenance Officer will carry out a follow up visit, no later than one week before your end of tenancy date.  We will therefore give you the chance to carry out the work needed to your home to meet our standard.  If you do not, or if the work you do does not meet our standard, we will carry out the necessary work and charge you for the cost involved. Under your tenancy agreement you will be responsible for paying this.  Any debt you leave / owe us may affect any application you make for housing in the future.